Home Credit PH recognizes 10 millionth customer in its 10th year 

(Press Release)

To celebrate Isang Dekadang Saya of being the Filipinos’ financial ally, Home Credit Philippines (HCPH), the country’s leading consumer finance company, has recently recognized its 10-millionth customer, France Janina ‘Ica’ Abion, at a grand event held in SM Novaliches.

Ica, a 27-year-old mom and bank teller started her Home Credit journey in August this year. Recounting her experience, she revealed that at the time of purchase, she and her partner were looking for a smartphone that could meet her everyday work hustle at the Riverbanks Mall in Marikina City. 

However, when she finally found the perfect device, her available cash fell short of the overall price—₱14,000. Fortunately, a Home Credit sales associate approached them and introduced a convenient and affordable payment option. 

“The sales associate who assisted us was not only friendly but also informative. They thoroughly explained the terms and conditions of Home Credit, including the minimal requirements, one-minute approval process, different installment options, payment procedures, and more. This was when I became convinced to choose Home Credit as my preferred payment method for my smartphone,” she continued.

During the transaction, Ica shared that she only paid a down payment of ₱4,000 and opted for an 18-month installment plan. This allowed her to secure the smartphone she needed while also effectively managing her monthly expenses as she only had to pay ₱800 per month.

Unexpected blessing

Ica might already be satisfied with her new phone, but little did she know that an unexpected blessing was about to grace her life just a few weeks after her purchase. 

“Nearly a month after buying my new phone, Home Credit reached out to me while I was at work. Seeing an unfamiliar number on my cellphone screen, I hesitated in answering their calls. However, after a few more tries to reach me, a text message and an email letting me know that I was the 10 millionth customer of Home Credit were sent to me,” she added.

Fortunately, Home Credit was able to finally get in touch with her, and they assured her that it was indeed real. The company formally honored Ica via a grand event last Sept 24 where she was awarded a grand total of ₱100,000; and a waived payment for her smartphone.

Overwhelmed with emotion, she expressed, “I really could not believe that I am Home Credit’s 10 millionth customer. With a one-year-old baby boy and another child on the way, this is a great help for me and my partner. We are deeply thankful to Home Credit,” she concluded.

A decade-worth of innovative financial services

With this 10-millionth-customer achievement, Sheila Paul, Chief Marketing Officer of HCPH, took a moment to reflect on the company’s incredible journey during the event. 

“Since Home Credit’s inception in the country in 2013, we have remained committed to delivering innovative financial services—be it product installments, cash loans, virtual credit, and more—to allow Filipinos to live the life they want. Home Credit has also continually enhanced its services to ensure an exceptional customer experience. Today, Filipinos can enjoy the convenience of one-minute approvals with just a single valid ID at over 15,000 outlets to realize their needs, such as gadgets, appliances, furniture, and many more,” Paul shared.

Paul also expressed her gratitude to the more than 10 million customers who trusted Home Credit over the years. “We are grateful to every Filipino who placed their trust in us, allowing us to improve the lives of many. Rest assured that we will continue to innovate our services to help us elevate the quality of life of the Filipinos,” she added.

Home Credit Philippines is a financing company duly licensed and supervised by the Securities and Exchange Commission (SEC) and the Bangko Sentral ng Pilipinas (BSP).