Philippine Savings Bank (PSBank) has scored a victory in the recent 56th Anvil Awards. The lender earned a Silver Anvil for its Annual Report in 2019 entitled ‘Redefining Journeys—Crossing another Decade.’
The annual report showcased the relevant changes in the bank’s processes and systems, the way the company effectively harnessed data and technology, and the ability to engage its customers more actively through facilitating a culture of service across every level of the organization.
PSBank said those improvements geared towards creating a more positive impact in the lives of its customers. It added that the theme conveyed how it sets itself apart through elevating customer experience via employee enablement.
Organized by the Public Relations Society of the Philippines, the annual Anvil Awards recognizes public relations programs and tools that meet the highest standards in public relations. Anvil Awards are among the most coveted in the country’s PR industry. All entries are subjected to a rigorous screening process handled by a highly distinguished multi-sectoral jury.