Press Release
Information Technology-Business Process Management (IT-BPM) firms MicroSourcing and Beepo have officially opened a new Service Delivery Center in Clark, Pampanga. The new joint facility reinforces both companies’ commitment to invest in expanded capability and growth beyond the national capital and across the country.
MicroSourcing and Beepo’s new site has a total floor area of 747.97 square-meters located at the 6th Floor, Tower 2 of Clark City Front Mall within the Clark Freeport Zone, a robustly growing business and investment hub supported by world-class and ISO-compliant facilities, excellent and uninterrupted connectivity, and a mature business ecosystem. It seats up to 400 professionals at a time, facilitating services ranging from back-office operations to healthcare, finance, technology, and more.
The newly opened workstation marks the continuous expansion of MicroSourcing, a pioneer in offshore staffing solutions, in areas outside Metro Manila. For the business process outsourcing (BPO) firm, operations in the new Clark location align with its goal to further strengthen its capabilities, resilience, and scalability.
For its part, Beepo, an offshore outsourcing firm specializing in building dedicated teams for business-clients, takes the facility as a transition into an upgraded workspace. The company highlights its unwavering confidence in the region as a long-term hub for service delivery, innovations, and team expansion. It opened its first office in Clark in 2010, making it among the industry’s first ones to recognize the area’s potential for growth. It has since established teams offering services to clients from North America, Australia, and other global markets.
MicroSourcing Group Chief Financial Officer Zameer Ahmed, MicroSourcing Group CEO and CXAP President Haidee Enriquez, Clark Development Corporation VP for Business Development and Enhancement Group Atty. Noelle Mina Meneses, and Department of Labor and Employment Clark Satellite Office OIC Jelyn Escaño Abella
Clark as an ideal growth hub
Clark has established itself as an ideal destination for BPO centers making it a highly strategic alternative location to the heavily congested Metro Manila. Aside from the robust infrastructure, the area is also noted for being a flood-free special economic zone as well as its highly competitive operating costs, government-backed tax incentives, and an easy access to a diverse pool of skilled talent from Pampanga and the neighboring Tarlac, Bulacan, Pangasinan, and other nearby cities and provinces (it is also just an hour or an hour-and-a-half drive/bus-ride away from the north of the metro).
As a key backup destination for Metro Manila-based BPO operations, Clark is home to over 20,000 outsourcing professionals. Aside from IT-BPM firms, companies from other growth industries (including manufacturing, automotive assembly, semiconductors, food processing, and pharmaceuticals) have also built presence in the area.
“As we continue to expand beyond Metro Manila, Clark represents exactly the kind of regional growth we believe in—thoughtful, capability-led, and anchored in long-term partnerships,” said Haidee Enriquez, CEO of MicroSourcing and Beepo. “We are investing in Clark not just because of its infrastructure, but because of its people. The strength of the talent pipeline here allows us to build high-performing teams that help our clients scale with resilience and confidence.”
“Growth should not be limited by geography. When we create meaningful career opportunities in regions like Clark, we strengthen businesses, communities, and the industry’s long-term sustainability at the same time. The future of the Philippine outsourcing will be built not only in our major cities but across the country, wherever talent exists and can thrive,” added Enriquez, who is also the current President of the Customer Xperience Association of the Philippines (CXAP).
Consistent growth of IT-BPM industry
The move by MicroSourcing and Beepo is aligned with the IT-BPM industry’s aggressive expansion to other cities and provinces outside the National Capital Region. Such strategy not only decentralizes operations but also brings more income growth opportunities for BPO firms and professionals across the country.
The nationwide expansion is among the top factors cited for the outsourcing industry’s strong revenue growth. In 2025, consolidated revenues from local-based IT-BPM firms was projected to have reached more than $40 billion (around ₱2.48 trillion), based on data from the IT and Business Process Association of the Philippines (IBPAP). The estimated figure exceeded the total annual remittances from overseas Filipino workers (OFWs), which hit about $39.62 billion (around ₱2.46 trillion) according to the Bangko Sentral ng Pilipinas (BSP).
MicroSourcing and Beepo reiterate their commitment to contribute to the industry’s solid growth by helping further strengthen regional talent development particularly in their joint Clark service delivery center. Professionals working in the new facility can take advantage of opportunities offered, including global exposure, collaborative culture, workplace security, and stability, while attaining actualization from assisting global businesses in scaling with confidence.
