Emirates starts digital verification of Covid-19 records for UAE-based travelers

(Press Release)

Emirates and the Dubai Health Authority (DHA) have begun to implement full digital verification of Covid-19 medical records connected to testing and vaccination for travelers based in the UAE.

Emirates customers who have undertaken a PCR test in Dubai can choose to check-in without presenting their physical Covid-19 PCR test report. Moreover, customers who have received their Covid-19 vaccination at a DHA health center in Dubai can, together with their Covid-19 PCR test results, have their documents synchronized during flight check-in. The new streamlined verification procedures will enable secure and faster processing times for customers departing from Dubai International Airport. The information will then be matched up with the entry requirements of the destination.

Emirates will only process the relevant information specifically related to the Covid-19 entry requirements of the customer’s destination. Once check-in formalities are completed, information related to Covid-19 medical records will be immediately discarded from the Emirates systems.

Paperless healthcare

The integration comes less than two months after the signing of the Memorandum of Understanding between Emirates and the DHA—a first-of-its-kind agreement between an airline and a government health authority. The integration also makes Dubai one of the first cities in the world to implement full digital verification of traveler medical records related to Covid-19 testing and vaccination.

“The UAE government has been very supportive and is one of the leading countries in the use of technology and digital applications. Our partnership with the Dubai Health Authority in managing passenger travel is unique and is a first step towards other initiatives that will be launched in the near future. This is a testament to Dubai’s progressive approach in delivering innovative digital solutions across all aspects of services,” said Adel Al Redha, Chief Operating Officer for Emirates Airline.

Streamlines and easier process

“The Dubai Health Authority (DHA) has been strongly foraying into paperless healthcare over the past few years to enhance patient convenience and further improve healthcare delivery. This partnership will directly help streamline and make travel easy and convenient as well as ensure validation of all necessary Covid-19 medical records,” said Ahmed Al Nuaimi, CEO of Joint Corporate Support Services at the DHA.

Emirates’ collaboration with the DHA is another way to provide customers with a streamlined experience and meet current travel requirements, making travel safe and convenient. Emirates is one of the airlines that has introduced best business practices and applications to reenergize and stimulate international travel. In the coming months, the next phase of digital verification will see secure integration of health records within the IATA Travel Pass as another option to help facilitate travel for passengers.

Customers are encouraged to check the latest entry requirements for their destination by visiting: www.emirates.com/help/covid-19/travel-requirements-by-destination/.