The country’s business process outsourcing (BPO) industry aims to assure its customers and global partners that it remains compliant with data privacy and cyber security regulations.
The Contact Center Association of the Philippines (CCAP) is organizing the Data Privacy Asia 2017, which is set to be among the biggest data privacy summits not just in the country but in the entire Asia. It will be held on Thursday, July 20, 2017 at the Rizal Ballroom of the Makati Shangri-La Manila.
“The summit is in response to that growing need to educate and also accelerate our expertise in our industry,” said CCAP Board Director and Trustee for the group’s Security Council Tonichi Achurra-Parekh.
Industry goal
Data Privacy Summit has an objective to make the country the ‘best-in-class’ in terms of implementing guidelines and advancing means to observe data protection and privacy, according to CCAP President Jojo Uligan. The summit will not just tackle data privacy. “It will focus on understanding what it means now and what should be done to secure the future by bringing in the global perspectives of international experts to our country,” Uligan said.
CCAP is also collaborating with the National Privacy Commission (NPC) in supporting, aligning with, and rolling out programs that are relevant to the BPO industry. The organization has been backing requirements and guidelines that were put up by the commission.
Data Privacy Act
All BPO firms in the country are also required to ensure personal data protection through Republic Act 10173, or the Data Privacy Act of 2012. Created to maintain and further strengthen the Philippines’ position as among the most preferred outsourcing destinations, the legislation is also increasing confidence of foreign investors, who are continuously growing their outsourcing transactions locally.
The Act also upholds the industry’s capability to handle requirements of clients and partners coming from countries where there are privacy laws and restrictions in transferring data. All BPO firms in the country are required to comply with every provision of the Act, including registration to the NPC, which has a standing deadline of until September 9, 2017.
With the theme ‘Data Privacy and Cyber Security: Impact on Outsourcing,’ the Data Privacy Asia 2017 is presented by CCAP in partnership with the Data Privacy Asia Pte. Ltd.