Cebu Pacific is offering flexible options for passengers who are affected by the ongoing ‘No Vaccination, No Ride’ policy of the national government. The country’s leading airline said this is part of its support and compliance to the authorities’ order to limit public transportation access especially in Metro Manila, which is currently under Alert Level 3.
“Cebu Pacific continues to safeguard the safety of its passengers and crew,” said Cebu Pacific Vice President for Marketing and Customer Experience Candice Iyog. “As such, Cebu Pacific will comply with the latest government order which aims to protect the majority. We promise to make everyJuan’s travel experience as convenient as possible despite the challenges lately. We appeal for the understanding and patience of those affected by the mandate. Cebu Pacific is committed to getting you on your way as soon as the times become safer for most of us.”
All domestic airlines with scheduled or non-scheduled commercial flights to and from the national capital are required to provide services only to fully vaccinated individuals. However, there are exemptions:
- Persons with medical conditions that prevent them from getting vaccinated for Covid-19. This requires a duly signed medical certificate with the name and contact details of the attending physician.
- Persons who are traveling to buy or avail essential goods and services—including food, water, medicine, medical devices, public utilities, work, energy, and medical and dental necessities—as evidenced by a duly issues barangay health pass of other proof to justify the need to travel.
Thus, Cebu Pacific is screening, validating, and allowing only fully vaccinated passengers to board and travel into and out of Metro Manila while the capital is under Alert Level 3. An individual is considered fully vaccinated two weeks after getting the second-dose vaccine or two weeks after a single-dose vaccine (for the case of Johnson & Johnson’s Janssen vaccine).
The airline is offering flexible options to passengers who are not allowed to travel due to the government policy. Those who voluntarily postpone their travel plans can conveniently cancel their flights up to 2 hours prior to their scheduled departure time. They can choose any of these options through the Manage Booking portal within the Cebu Pacific website.
- Rebook for travel within 60 days at no additional cost, following Cebu Pacific’s permanent removal of change fees. Fare difference is waived.
- Store the ticket amount into a Travel Fund—a virtual Cebu Pacific wallet valid for 2 years. This can be used to either book a new flight or pay for add-ons like seat selection or baggage allowance.
The company operates with 100% fully vaccinated active flying crew. Its pilots and cabin crew undergo regular antigen testing (Test Before Duty) before they are assigned to operate flights. Cebu Pacific has already started its booster program to ensure the continued safety of its employees and passengers.
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