Cebuana Lhuillier Insurance Brokers drives growth with smarter tech, enhanced claims support

Press Release

Cebuana Lhuillier Insurance Brokers (CLIB), a leader in Philippine microinsurance, is accelerating growth through advanced technology and an expanded workforce. Issuing over 1.5 million policies monthly, CLIB is committed to delivering faster, more responsive service.

“As we grow and reach more communities, we’re strengthening our systems and capabilities,” said Jean Henri Lhuillier, Cebuana  Lhuillier President and CEO. “These investments ensure we’re ready to meet tomorrow’s demand with fast, reliable service.”

To boost scalability, CLIB has expanded its nationwide team—including claims support, service agents, and back-end personnel—and launched an upgraded Claims Management System (CMS). This centralized platform automates claims processing from filing to resolution, reducing delays and improving customer experience.

“Our enhanced CMS streamlines claims, making service faster, more efficient, and more compassionate,” said Philippe Andre Lhuillier, Cebuana Lhuillier Senior Executive Vice President. “We’re honoring the trust of millions of Filipinos through better systems and stronger support.”

Looking ahead, CLIB plans to integrate AI tools to speed up claims processing and improve accuracy, ensuring transparent, timely outcomes for clients.

Beyond operations, CLIB champions accessible protection. With over 3,500 branches, partner outlets, and digital channels, CLIB offers a wide range of insurance—from personal accident to business coverage—designed for everyday needs.

Focused on operational excellence and client care, CLIB continues its mission to make affordable insurance available to all Filipinos.

Learn more at: https://cebuanalhuillier.com/microinsurance/


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