Threats or opportunities? Why the ‘heart of CX’ is beating more stable
CCAP holds Contact Islands 2023.
BPO
New BPO firm R1 starts training pioneer batch of agents for PH operations
R1 to deliver healthcare solutions.
Stevie Awards for Great Employers lauds Sykes’ Covid-19 response
Covid-19 response gets lauded.
5 leadership lessons from a top Filipina BPO executive
IT-BPO industry’s Ayhee Campos shares her insights about life.
BPO association holds data privacy summit on July 20
One of Asia’s biggest data privacy summits will be staged in Manila.